Troubleshooting the HCL Launch server and agents#

Troubleshooting information that is specific to the server and agents is provided here.

• Troubleshooting security and permissions
  To troubleshoot permissions, look carefully at the roles and teams of the user and the teams of the object that the user is trying to access.
• Troubleshooting agent connections
  You can answer a number of questions to help isolate the issue behind problems with agents.
• Troubleshooting processes
  You can answer a number of questions to help isolate the issue behind problems and process failures.
• Troubleshooting plug-ins
  Use the following procedures and tips to help troubleshoot plug-ins that you use with HCL™ Launch:

Parent topic: Troubleshooting and support