A lock ensures that processes do not interfere with one another. Normally, locks are released after they are no longer needed. Sometimes, a lock is not released, and its associated process is unable to complete.The lock management feature helps you to identify and resolve abnormal lock conditions.
Follow these steps to view and resolve locks.
A running process with a lock, like all active processes, is shown on the Dashboard tab with a status of
Running. If a locked process takes longer to complete than expected, you can cancel the process from the Dashboard, or investigate it fully with the Settings tab.
Display the Locks pane by clicking the Locks link on the Settings tab (Settings > Locks).
The Locks pane displays the following information:
Field Description Name The name identifies the lock. The displayed name is a concatenation of the component or application name (depending on type) + process name + resource name. Type Indicates whether the process that created the lock is a component or application type. Locks can be applied only to component or application processes. Component/Application Displays the name of the component or application that contains the lock. Clicking an item displays (depending on the type) the Component pane, or Application pane, where you can investigate the lock. Resource/Environment Displays the name of the resource or environment that contains the lock. Clicking an item displays (depending on the type) the Resource pane, or Environment pane. Process Displays the name of the process that contains the lock. Clicking an item displays the process in the process editor. Actions Lists the available actions.
Resolve the lock by selecting an action:
Action Description View Request Displays the process log for the process that contains the lock. You can use the Actions field on the displayed pane to see the name of the process step that is causing the lock. Release Releases the lock, which enables the associated process to continue processing.
If the HCL™ Launch server and or agents go down while a locked process is running, HCL Launch automatically restores any interrupted processes along with any locks they might contain after service is restored.
Parent topic: Server settings and configuration
Parent topic: Managing security