Troubleshooting the HCL Launch server and agents#
Troubleshooting information that is specific to the server and agents is provided here.
- Troubleshooting security and permissions
To troubleshoot permissions, look carefully at the roles and teams of the user and the teams of the object that the user is trying to access.
- Troubleshooting agent connections
You can answer a number of questions to help isolate the issue behind problems with agents.
- Troubleshooting processes
You can answer a number of questions to help isolate the issue behind problems and process failures.
- Troubleshooting plug-ins
Use the following procedures and tips to help troubleshoot plug-ins that you use with HCL™ Launch:
Parent topic: Troubleshooting and support